Last updated August 2026
You can cancel your Pro subscription at any time from your Account page via the Paddle customer portal. Cancellation stops future renewals — you keep full Pro access until the end of your current billing period, then your account moves to the Free tier automatically.
Monthly plans are non-refundable for the current billing cycle. Once you cancel, no further charges are made and access continues until the period ends.
If you're on an annual plan and decide ARCHIVE90 Pro isn't for you, you can request a pro-rata refund for the unused full months remaining in your billing year. Requests must be made within 30 days of your renewal date. After 30 days, the remainder of the year is non-refundable.
Email us via the Contact page with your account email and transaction ID. We'll review and respond within 5 business days. Approved refunds are returned to your original payment method and may take 5–10 business days to appear, depending on your bank.
Please contact us before initiating a chargeback — we're usually able to resolve issues quickly and directly. Unjustified chargebacks may result in account suspension.
All payments are processed securely by Paddle. Paddle is the merchant of record for our subscriptions and handles billing, taxes, and payment security.